Privacy - The Goodeys

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PRIVACY POLICY Up!Graphix

As of April 2021

Up!Graphix protects your personal data and adheres strictly to the rules of data protection laws. We only collect, process and use personal data to the extent that this is permitted or necessary in accordance with the applicable legal provisions.

A. Data protection declaration for users of the websites www.upgraphix.com, www.thegoodeys.com, and the "The Goodeys App"
We are aware that the protection of your privacy when using the "The Goodeys App", the websites of Up!Graphix and "The Goodeys" or the service is important to you. We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. A complete protection of the data against access by third parties is not possible.

1. Collection of personal data
In the following, we provide information about the collection of personal data when using our websites and apps. Personal data are all data that can be directly or indirectly related to you personally, e.g. B. Name, address, email addresses, user behavior. When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, possibly your name and your telephone number) will be saved by us to answer your questions. We delete the data arising in this context after the storage is no longer required. If the websites or apps are used for informational purposes only, i.e. if you do not register or otherwise provide us with information, only the data that your browser transmits to the server we use will be collected. If you want to view our website, the following data is collected, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis Art. 6 Abs. 1 S. 1 lit. f DSGVO):
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status / HTTP status code
amount of data transferred in each case
Website from which the request comes
Browser
Operating system and its surface
Language and version of the browser software.

2. Responsible
Up!Graphix, owner: Volker Drews
23611 Bad Schwartau
Germany
info@upgraphix.com

3. Legal basis for processing
We process data in accordance with DSGVO Art. 6 Abs.1 lit. a) b) c) f). This means that we only process personal data if there is consent (lit. a), insofar as it is necessary to fulfill a contract or pre-contractual measures (lit. b), we are legally obliged to do so (lit. c) or we have a legitimate interest in processing for the optimization of our offers (lit.f).

4. Usage
We will only use the personal data we collect from you to provide you with the desired products or services, or for other purposes for which you have given your consent, unless there are other legal obligations.

5. Rights of those affected
You have the following rights towards us with regard to your personal data:
Right to information
Right to correction or deletion,
Right to restriction of processing
Right to object to processing
Right to data portability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

6. Right to revoke or object to the processing of your data
If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation affects the admissibility of processing
your personal data after you have given it to us. All rights can be exercised by emailing to privacy@upgraphix.com.

7. Storage of data
We store personal data for as long as it is necessary to perform a service that you requested or for which you have given your consent, unless there are other legal obligations, such as ongoing legal proceedings.

8. Children's Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Data protection officer according to Art. 37 DSGVO
You can contact the data protection officer at privacy@upgraphix.com.

10. Use of cookies
In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the location that sets the cookie (here by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
a. Our websites use the following types of cookies, the scope and functionality of which are explained below:
+ Transient cookies (see b)
+ Persistent cookies (see c).
b. Transient cookies are automatically deleted when you close the browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
c. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. We use these cookies to gain information about user behavior on this website and to continuously improve our website based on this information. You can delete the cookies in the security settings of your browser at any time.
d. You can configure your browser settings according to your wishes and e.g. refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.

11. Security
We use technical and organizational security measures to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. In the case of the collection and processing of personal data, the information is transmitted in encrypted form in order to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.

12. Adjustments
The constant development of the Internet makes adjustments to our data protection declaration necessary from time to time. We reserve the right, at any time to make appropriate changes.

13. Third-party services
The websites and Apps of Up!Graphix and The Goodeys does use third-party services that may collect information used to identify you.
Links to the privacy policy of third party service providers used by our webistes and Apps, e.g.

Google Play Services
Google AdSense
Facebook
Instagram
WhatsApp

We use the Facebook Pixel from Facebook, a social media network of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland, on our websites and apps.

The code implemented on this page can evaluate the behavior of visitors who have reached this website from Facebook advertising. This can be used to improve Facebook advertisements and this data is collected and stored by Facebook. The data collected is not visible to us, but can only be used in the context of advertising. Cookies are also set by using the Facebook pixel code.

By using the Facebook pixel, the visit to our website Facebook is communicated so that visitors can see suitable advertisements on Facebook. If you have a Facebook account and are logged in, your visit to our website will be assigned to your Facebook user account.
You can find out how the Facebook pixel is used for advertising campaigns at https://www.facebook.com/business/learn/facebook-ads-pixel.

You can change your settings for advertisements in Facebook at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen, provided you are logged in to Facebook. At http://www.youronlinechoices.com/de/praferenzmanagement/ you can manage your preferences regarding usage-based online advertising. There you can deactivate or activate many providers at once or make the settings for individual providers.

More information on Facebook's data policy can be found at https://www.facebook.com/policy.php.

B. Data protection declaration for contractual partners (users)
We process and use the data provided by you when the contract was concluded and collected in the course of the contract, which is necessary for the proper fulfillment of the contract. First and last name, address, telephone number, email address and bank details as well as access codes of the user or at least one legal representative are required to establish and process a contractual relationship (inventory data). You can also voluntarily provide a fax and mobile number. These data are usually collected in electronic order forms. In the context of the establishment of the contractual relationship and its continuation, fees, payments and booking data as well as information about the tariffs and services selected by us are stored. The storage and processing takes place on the legal basis of Art. 6 Para. 1 lit. b) DSGVO.

The extent of the storage depends, among other things, on the services used by the user. The data collected by Up!Graphix is ​​only kept for as long as is necessary within the scope of the contractual agreement and is permitted and necessary in compliance with the applicable legal provisions. In the case of a legal obligation to store this, according to Art. 6 para. 1 lit. c) DSGVO.

We use your data to inform you about important changes that affect your contractual relationship. This includes in particular contractual or technical changes, safety instructions or other information obligations. We will also notify you of new products or offers if we can assume that you are interested in this information. This is done on the basis of Art. 6 Para. 1 lit. f) DSGVO.

Up!Graphix deletes personal data that are necessary for the establishment, content, modification or termination of the contract, such as name and address, upon termination of the contractual relationship. As long as proper contract processing requires it - for example to process a complaint - the data will continue to be saved, if necessary for processing. Deletion may also be omitted if legal regulations or the pursuit of claims require longer storage.

Under no circumstances will the data collected be sold or passed on to third parties for other non-contractual reasons. All employees who have access to the personal data of our users are obliged to maintain confidentiality.

To protect your personal data processed by us from unauthorized access and misuse, we have taken extensive technical and operational security precautions. Our security procedures are regularly checked and adapted to technological progress.
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